HARVARD SMART®

HARVARD® Services Group operates from a philosophy of Excellence in Integrated Service Solutions, which is why we use our HARVARD SMART® – WEB-BASED TECHNOLOGY PLATFORM


This platform combines the convenience of the Internet with the reliability of an expertly-staffed call center made available to you 24-hours a day, 7-days a week, 365-days a year.  It provides the flexibility of either logging into your account on the Internet, or simply calling when you have a service request.  Real time tracking and reporting is critical, which is why we provide flexibility:

  •        24 / 7 / 365 Service Center – US based, staffed and managed by HARVARD® employees,
  •        Quality Assurance KPI Reports & Dashboards, including Trending Data,
  •        Online Work Order Creation & Management
  •        Online Quality Control Reporting
  •        Nightly Emailing of Facility Inspection Reports
  •        Access to Real-time Facility Data 24/7/365
  •        State-of-the-art Hand-held Inspection System