HARVARD SMART®

HARVARD® Services Group operates from a philosophy of Excellence in Integrated Service Solutions, which is why we use our HARVARD SMART® – WEB-BASED TECHNOLOGY PLATFORM

This platform combines the convenience of the Internet with the reliability of an expertly-staffed call center made available to you 24-hours a day, 7-days a week, 365-days a year.  It provides the flexibility of either logging into your account on the Internet, or simply calling when you have a service request.  Real time tracking and reporting is critical, which is why we provide flexibility:

 24 / 7 / 365 Service Center – US based, staffed and managed by HARVARD® employees

 Quality Assurance KPI Reports & Dashboards, including Trending Data

 Online Work Order Creation & Management

 Online Quality Control Reporting

 Nightly Emailing of Facility Inspection Reports

 Access to Real-time Facility Data 24/7/365

Offices

Harvard Services Group Corporate Office
201 S. Biscayne Blvd, 24th Floor
Miami, FL 33131
305.351.7300

www.harvardsg.com

New York, NY
59 Maiden Lane – 17th Floor
New York, NY 10038
212.730.0052
1.888.730.0001

Chicago, IL
135 S. LaSalle, Suite 2650 
Chicago, IL 60603
312.984.0007
1.888.730.0001

Iselin, NJ
33 Wood Ave South, Suite 600
Iselin, NJ 08830
973.515.9302
1.800.273.7991

Minneapolis, MN
60 South 6th Street, Suite 2500
Minneapolis. MN 55402
612.343.0001
1.888.730.0001

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